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Establishing a set of effective and feasible service standards is the basis for enterprises to carry out service work. It is also the premise for enterprises to provide quality service to customers. With the service standard can make enterprises and employees to carry out the service work on the basis of ensuring the stability of the company's service. At the same time can also make customers in the use of our services at ease, can make customers to the company's services play a supervisory role. Therefore, the development of high quality, efficient, feasible service standards, to improve the company's services, enhance competitiveness has a very important role.