With the changing of the market, customer demand is more and more complex, the customer to choose the standard of service increase year by year, in order to further improve the marketing center and related personnel's communication skills as well as the business etiquette in the negotiating process, companies organizations and invited lecturer in expanding the core of a related training for specific personnel, the company sales department, customer service, the airline business, products, Air transport department, other departments above the level of supervisors attended the training.

Interpretation of the carriage

Sales Director Li shared personal experience

各组人员讨论，FABE法则

Mining demand best path chart -SPIN

Group explanation PK

Group photo of winning team members

Conclusion: Through this training, we learned that in the process of interpersonal communication, people always have similar views on themselves or have the same feelings, show more interest in people and even meet people at a very late time. The more similar the behavior patterns between people are, the easier it is to narrow the distance between them. If in sales work, sales personnel can insight into the customer's mentality and mood and then reach a certain aspect of psychological resonance with customers, then the probability of successful sales will be greatly improved. Improve communication ability, is to improve the ability to single.